Brand Overview
Playojo Casino is a relatively new entrant in the highly competitive world of online casinos, launched in 2017 by Skill on Net Ltd., a well-established company in the gaming industry. The brand’s website has gained significant attention from players worldwide due to its unique approach towards player-centric operations and community-building initiatives.
Registration
Signing up at Playojo Casino is an uncomplicated process that can be completed within minutes. Users must provide basic personal information, including name, email address, phone number, and date of birth, which are necessary for account verification purposes under regulatory requirements. The Playojo Casino registration form also includes a checkbox to agree with the terms and conditions.
New players who sign up at Playojo Casino receive 50 free spins in ‘Book of Dead’ as part of the welcome package, no deposit required. After creating an account, users can proceed to verify their phone number via SMS or mobile app for additional security checks and withdrawals purposes.
Account Features
Playojo Casino offers various account features that enhance player experience:
- Unique Bonus System : Unlike many other casinos offering bonus after a first deposit only, Playojo offers two bonuses every single day: one ‘Wheel of Joy’ free spin bundle, one additional Wheel of Fortune (50-500 spins), and an instant withdrawal option on certain amounts.
- Easy-to-Navigate Interface : The user-friendly interface provides players with easy access to various features such as games lobby, payment methods, bonuses, and promotions.
Bonuses
Playojo Casino’s bonus offerings are among its strongest marketing attractions:
- Welcome Bonus Package : As mentioned above, new users receive free spins.
- Ongoing Bonuses : Various daily wheel bundles that can award up to €500 in instant cash and 50-1000 Wheel of Fortune free spins.
Payments
To facilitate secure transactions between players and the casino, Playojo Casino has integrated a diverse selection of payment solutions:
- Debit/Credit Card Payments : Major debit/credit card companies are supported.
- Electronic Wallets : Popular digital wallets such as PayPal, Skrill (Moneybookers), Neteller, etc. can be used for instant deposits and withdrawals.
Withdrawals
Playojo Casino has set clear policies regarding withdrawal procedures:
- Minimum Withdrawal Limit : $20 for most methods.
- Maximum Monthly Withdrawal Limit : None stated on the site.
- Payment Processing Time : Approximately one working day.
Games, Categories and Providers
The casino game collection features games from esteemed software providers such as NetEnt, Microgaming, Play’n GO, Evolution Gaming, Quickspin, Pragmatic, Nolimit City, Relax, BigTimeGaming etc:
- Slot Machines : A vast array of online slots with numerous reels and paylines.
- Table Games : Poker games like Caribbean Stud and European Roulette for low stakes.
Mobile Version
Playojo’s mobile version is accessible via their official website and mobile app (iOS/Android). All desktop features can be accessed on-the-go due to its responsive design, providing a seamless gaming experience across devices:
- Instant Play : Games are compatible with modern web browsers.
- App Downloads : Users can also download the apps for Android or iOS.
Security
The site is protected by multiple SSL certificates from various trusted certification authorities such as COMODO and GlobalSign, thus ensuring all information exchanged between users’ devices and servers stays secure:
- Encryption Standards : The data transmitted is secured using high-end encryption protocols (AES256).
- Data Backup : Playojo’s backup policy involves automatic daily backups for protection against server crashes or cyber-attacks.
License
The site operates under a valid license from the Malta Gaming Authority, as well as an operating permit in the UK and many other regulated countries worldwide:
- Malta License Number MGA/CRP/248/2013
- UKGC : The gambling operation is permitted by the United Kingdom’s Gambling Commission.
Support
User support can be accessed through various channels, including email (support@playojo.com) and online chat available 24/7:
- Live Help Chat : Friendly customer care specialists are always ready to answer any queries.
- Email Support : Send a request via their contact page.
UX and Performance
User interface design on Playojo’s site is sleek, intuitive and straightforward to use, allowing users of all skill levels access various functions quickly:
- Mobile Optimization : All desktop functionalities are available via mobile for easy navigation.
- Speed : The casino loads relatively fast regardless of the chosen device.
Final Analysis
In conclusion, Playojo Casino has taken several proactive steps in its marketing approach by engaging with customers through direct contact and promotions, offering clear loyalty programs that offer benefits, as well as community building activities:
- Proactive Communication Channels : Friendly staff are always available to assist players.
- Partnerships with Key Game Developers : Partnering with reputable software developers has enhanced the range of options for their player base.
Although it is hard to achieve complete satisfaction given that there’s always a room for improvement, Playojo appears well on its way in terms of growth and stability within the casino market. Its continued ability to adapt and expand services will undoubtedly contribute to ongoing success as one of the newer online gambling operators.
The experience with Playojo Casino has shown itself capable of becoming a viable option for players looking for fair conditions, diverse range of titles from top software developers and various payment options for ease of use.